Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your personal data.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The terms “we”, “us”, “our” refer to Act On This – The TV Actors’ Network Ltd, a company registered in England and Wales.
The term “Site” refers to https://www.actonthis.tv.
The term “Services” refers to our online training, education, resources, tools (including AI-assisted tools), live and recorded events, and community platforms designed to support actors.
By using the Site or Services, you agree to this Privacy Policy.
2. The Data We Collect
We may collect and process the following categories of personal data:
- Identity data – name, username
- Contact data – email address, phone number, postal address
- Account data – login details, membership status, purchase history
- Technical data – IP address, browser type, device data, operating system
- Usage data – how you use the Site and Services
- Marketing data – communication preferences
We do not knowingly collect unnecessary or excessive personal data.
3. How We Collect Your Data
We collect data when you:
- Visit or browse our Site
- Create an account or become a member
- Purchase a product or subscription
- Attend live or recorded events
- Post in community areas or participate in calls
- Contact us via forms, email, SMS, or support
Some technical data is collected automatically using cookies and analytics tools.
4. Lawful Bases for Processing
Under UK GDPR, we process your data on the following lawful bases:
- To perform a contract with you
- With your consent (e.g. marketing communications)
- To comply with legal obligations
- For our legitimate business interests (where your rights are not overridden)
5. How We Use Your Data
Your personal data is used to:
- Provide access to the Services
- Manage memberships and accounts
- Process payments and refunds
- Deliver customer support
- Notify you of updates, events, or changes
- Improve our Site, Services, and user experience
- Send marketing communications (where permitted)
We do not sell your personal data.
6. Marketing & Communications
You may receive emails, SMS messages, or other communications from us if you:
- Are a member or customer
- Have opted in to marketing
- Have a legitimate interest relationship with us
You can unsubscribe at any time using the link in our emails or by contacting us.
We may use advertising platforms such as Google, Meta (Facebook/Instagram), LinkedIn, or similar to promote our Services. These platforms operate under their own privacy policies.
7. Cookies & Analytics
We use cookies and similar technologies to:
- Ensure the Site functions correctly
- Analyse traffic and usage
- Improve performance and relevance
Analytics tools (such as Google Analytics) may collect anonymised usage data.
You can manage cookie preferences via your browser or our cookie consent tool.
8. Community Content & Recordings
Some areas of the Services allow you to post content publicly or within member communities.
You acknowledge that content you voluntarily share may be visible to others.
Live sessions, calls, and events may be recorded.
By participating, you consent to recordings and the use of your name, voice, and likeness for educational, operational, and promotional purposes.
9. Data Sharing & Processors
We may share your data with trusted third-party service providers (data processors), such as:
- Payment processors (e.g. Stripe, PayPal)
- Hosting and platform providers
- Email, SMS, and analytics services
All processors are required to handle your data securely and lawfully.
10. Data Retention
We retain personal data only for as long as necessary:
- Financial and legal records – up to 7 years
- Account data – while your account is active
- Inactive accounts – typically deleted after 2 years of inactivity
11. Your Data Protection Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
Requests can be made via our Contact Us page.
12. Data Security
We use appropriate technical and organisational measures to protect your data, including:
- SSL encryption
- Secure platforms and access controls
- Internal data access restrictions
No system is 100% secure, but we take reasonable steps to protect your information.
13. Children & Minors
The Services are not intended for children under 16.
Users under 18 must have parental or guardian consent.
Some content may contain adult language and themes.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page.
Continued use of the Site constitutes acceptance of any updates.
15. Contact Details
Act On This – The TV Actors’ Network Ltd
M.01 Tomorrow
Blue, MediaCityUK
Salford, M50 2AB
United Kingdom
Email: [email protected]
Last updated: January 2026
